이용약관 Terms of Service

Article 1 (Purpose)

These Terms of Service (hereinafter "Terms") set forth the rights, obligations, responsibilities, and other necessary matters between LayerLab Inc. (hereinafter "Company") and its members regarding the use of the mobile game "Meow Rangers" (hereinafter "Service") and all related ancillary services provided by the Company.

These Terms apply to all Services provided by the Company through various devices including PCs and mobile devices. Members must agree to these Terms in order to use the Service.

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows:

1. "Company" refers to LayerLab Inc., which provides the mobile game "Meow Rangers" service.
2. "Service" refers to the game "Meow Rangers" and all related services provided by the Company, available regardless of the type of device (PC, mobile, tablet, etc.).
3. "Member" refers to a person who has agreed to these Terms, entered into a service agreement with the Company, and uses the services provided by the Company.
4. "Account (ID)" refers to unique identification information set by the Member and assigned by the Company for member identification and service use. Accounts include those created through authentication methods supported by the Company, such as guest accounts, Google accounts, and Apple accounts.
5. "Content" refers to game characters, items, skills, stages, and other digital goods provided by the Company within the Service.
6. "Paid Content" refers to content that Members purchase by paying a certain amount to the Company, including in-game currency, items, and packages available through in-app purchases.
7. "Game Currency" refers to virtual currency used to access or obtain content within the Service, which can be purchased with real money or obtained for free through gameplay.
8. "In-App Purchase" refers to the act of purchasing Paid Content through an application marketplace (Google Play Store, Apple App Store, etc.).
9. "Post" refers to text, images, and other information materials posted by Members within the Service.
10. "Application Marketplace" refers to a digital distribution platform (Google Play Store, Apple App Store, etc.) designed for installing mobile applications.

Terms not defined herein shall be governed by applicable laws and general commercial customs.

Article 3 (Effectiveness and Amendment of Terms)

1. These Terms shall become effective when posted on the Service screen or communicated to Members through other reasonable methods.
2. The Company may amend these Terms to the extent that they do not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Game Industry Promotion Act, and the Act on Consumer Protection in Electronic Commerce.
3. When the Company amends the Terms, it shall specify the effective date and reasons for the amendment and post them alongside the current Terms on the Service notice board or initial Service screen from at least 7 days before the effective date. However, if the amendments are unfavorable to Members, the Company shall provide at least 30 days advance notice.
4. If the Company clearly notifies Members that failure to express objection within the notice period shall be deemed as consent to the amended Terms, and Members do not expressly refuse, Members shall be deemed to have agreed to the amended Terms.
5. If a Member does not agree to the amended Terms, either the Company or the Member may terminate the service agreement.

Article 4 (Supplementary Rules)

1. Matters not specified in these Terms and the interpretation of these Terms shall be governed by applicable laws including the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Game Industry Promotion Act, the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, and general commercial customs.
2. The Company may establish separate terms of service and operational policies (hereinafter "Individual Terms") for individual services within the Service as necessary. In the event of any conflict between the Individual Terms and these Terms, the Individual Terms shall prevail.
3. The Company may separately establish and implement operational policies suited to the characteristics of the Service, and Members shall comply with such operational policies.

Article 5 (Formation of Service Agreement)

1. The service agreement is formed when a person wishing to use the Service (hereinafter "Applicant") agrees to these Terms, applies for use in accordance with the procedures established by the Company, and the Company accepts such application.
2. The Applicant downloads and launches the Service from an application marketplace and applies for use through the authentication methods provided by the Company (guest account, Google account, Apple account, etc.).
3. The Company may refuse to accept an application or subsequently terminate the service agreement in any of the following cases:
   1. If the Applicant has previously had a service agreement terminated due to a violation of these Terms
   2. If the Applicant used a false identity or another person's information
   3. If the Applicant provided false information for required fields designated by the Company
   4. If the application was made for the purpose of undermining public order or morals
   5. If the Applicant intends to use the Service for fraudulent purposes or commercial profit
   6. If the application violates applicable laws or does not meet other application requirements set by the Company
4. The Company may withhold acceptance of an application due to insufficient service-related facilities, technical difficulties, or similar reasons.
5. If the Company does not accept or withholds acceptance pursuant to Paragraphs 3 and 4, the Company shall, in principle, notify the Applicant accordingly.
6. If a child under 14 years of age wishes to use the Service, consent from a legal guardian must be obtained, and the specific procedures shall follow applicable laws and the Company's policies.

Article 6 (Management and Protection of Personal Information)

1. The Company collects the minimum personal information necessary for providing the Service.
2. Matters relating to the collection, use, provision, and management of personal information by the Company are governed by a separate Privacy Policy, which can be viewed within the Service or on the Company's website.
3. The Company strives to protect Members' personal information in accordance with applicable laws, and the protection and use of personal information shall be governed by applicable laws and the Company's Privacy Policy.
4. The Company's Privacy Policy does not apply to linked sites outside the Company's official Service or website.
5. Members must diligently manage their personal information for service use and update it if there are any changes. The Company shall not be liable for problems arising from Members' negligent management or unauthorized use of their personal information.
6. The Company shall not be liable for personal information exposed due to reasons attributable to the Member.

Article 7 (Account Management by Members)

1. The responsibility for managing a Member's account lies with the Member, and the Member shall not allow third parties to use their account.
2. If a Member becomes aware that their account has been used without authorization, they must immediately notify the Company and follow the Company's instructions.
3. The Company shall not be liable for any disadvantages arising from a Member's failure to provide such notification or failure to follow the Company's instructions after notification.
4. For guest accounts, account information and game data may be deleted upon device changes or application deletion. Members should protect their data through account linking (Google, Apple, etc.). The Company shall not be liable for data loss from guest accounts.
5. In principle, Members shall use only one account per device and cannot simultaneously use the same account on multiple devices.
6. If a Member's account information is inaccurate or not up to date, service use may be restricted, and the Company shall not be liable for problems arising therefrom.

Article 8 (Notices to Members)

1. When the Company notifies Members, it may do so through in-service pop-ups, notice boards, push notifications, or other similar methods.
2. For notices to a large number of unspecified Members, the Company may substitute individual notices by posting on the in-service notice board for at least 7 days.
3. When Members wish to notify the Company, they may do so through the in-service customer center or the Company's designated email (support@layerlab.io).

Article 9 (Obligations of the Company)

1. The Company shall not engage in any acts prohibited by applicable laws and these Terms and shall do its best to provide continuous and stable Services.
2. The Company shall maintain a security system for the protection of personal information so that Members can safely use the Service, and shall disclose and comply with its Privacy Policy.
3. When opinions or complaints raised by Members regarding service use are deemed legitimate, the Company shall address them. If processing requires a certain period, the Company shall notify Members of the reason and processing schedule through in-service posting or email.
4. In the event of a service failure, the Company shall promptly repair or restore the Service unless there are unavoidable reasons.
5. The Company shall endeavor to provide convenience to Members in procedures related to the formation, modification, and termination of service agreements.

Article 10 (Obligations of Members)

1. Members shall not engage in any of the following acts:
   1. Stealing or fraudulently using another person's personal information
   2. Copying, distributing, broadcasting, or providing to third parties any information obtained through the Company's service without prior consent from the Company
   3. Infringing on the copyrights of the Company, third parties, or any other rights
   4. Distributing information, text, graphics, or audio content that violates public order and morals
   5. Causing malfunction of service-related equipment or destruction and confusion of information (hacking, virus distribution, DDoS attacks, etc.)
   6. Transmitting large amounts of information with the intention of disrupting service operations
   7. Interfering with other users' use of the Service or collecting and storing others' personal information
   8. Using profanity, vulgar language, sexual expressions, violent expressions, hate speech, or any other content that causes discomfort to other Members within the Service
   9. Using abnormal methods (automated programs, macros, hacks, cheat engines, memory manipulation, etc.) to use the Service or placing excessive load on the Company's servers
   10. Exploiting in-game bugs or gaining unfair advantages through abnormal gameplay
   11. Using the Service for commercial purposes without the Company's consent (real-money trading, account trading, etc.)
   12. Any other acts that violate applicable laws or prohibited acts as determined by the Company's service operational policies
2. Members shall comply with applicable laws, the provisions of these Terms, usage guidelines, precautions posted in connection with the Service, and matters notified by the Company, and shall not interfere with the Company's business.
3. If a Member violates the obligations set forth in this Article, the Company may restrict service use or terminate the service agreement pursuant to Article 16, and the Member may be liable for damages arising therefrom.

Article 11 (Provision of Services)

1. The Company provides Members with the following services:
   1. The mobile game "Meow Rangers" and related game content
   2. In-game social and community features
   3. Paid content purchase services through in-app purchases
   4. Customer support services
   5. Any other services additionally developed by the Company or provided through partnership agreements
2. In principle, the Company provides the Service 24 hours a day, 365 days a year. However, the Company may restrict or suspend all or part of the Service due to unavoidable reasons such as scheduled system maintenance, server expansion and replacement, network failures, natural disasters, or power outages.
3. The Company may conduct regular maintenance for the smooth operation of the Service, and the maintenance schedule shall be announced in advance through in-service notices.
4. The Service is available through devices designated by the Company (mobile devices, etc.), and service use may be restricted depending on device specifications, operating system (OS), and network environment.
5. The Company may implement updates as necessary for the Service, and Members who do not update may experience restrictions in service use.

Article 12 (Modification and Suspension of Services)

1. The Company may modify all or part of the Services being provided for operational or technical reasons when there are substantial grounds.
2. When the Company changes the content, method of use, or hours of the Service, it shall notify Members by posting the reasons for the change, the details of the changed Service, and the date of provision on the in-service notice board before the change.
3. The Company may restrict or suspend all or part of the Service in any of the following cases:
   1. In the event of war, armed conflict, natural disaster, or equivalent national emergency
   2. When normal service provision is impossible due to power outages, service equipment failures, or excessive service usage
   3. When unavoidable due to maintenance or construction of service equipment
   4. When the Service can no longer be provided due to critical business reasons of the Company
   5. In cases of other force majeure events
4. When the Company terminates the Service, it shall notify Members through in-service notices at least 30 days before the termination date and provide information regarding the use and refund of remaining Paid Content.
5. The Company shall not provide separate compensation for changes or discontinuation of free content.

Article 13 (Paid Content)

1. The Company may offer content available for purchase (hereinafter "Paid Content") within the Service, and Members may purchase Paid Content through payment methods provided by the application marketplace (Google Play Store, Apple App Store, etc.).
2. The types, prices, and terms of use of Paid Content are separately posted within the Service, and the Company may change them. Changes shall be announced in advance.
3. The purchase of Paid Content follows the payment methods provided by the application marketplace operator, and matters related to payment shall be governed by the policies and terms of the applicable marketplace.
4. Communication charges (data usage fees, etc.) incurred when Members purchase Paid Content shall be borne by the Member.
5. Purchase records for Paid Content can be viewed on the applicable application marketplace, and the responsibility for retaining payment receipts lies with the Member.
6. Paid Content purchased by Members can only be used within the Service and cannot be exchanged for cash or transferred to third parties, except as provided by applicable laws.
7. Game currency purchased with real money and game currency obtained for free are distinguished, and refunds are available only for game currency purchased with real money.
8. If a Member is a minor, consent from a legal guardian must be obtained for the purchase of Paid Content, and purchases made by minors without the consent of a legal guardian may be cancelled by the legal guardian.
9. Paid Content may have an expiration period, and Paid Content that has exceeded its expiration period shall be forfeited. The expiration period is separately communicated at the time of purchase.

Article 14 (Withdrawal of Subscription and Refund)

1. Members may withdraw their subscription (cancel purchase) within 7 days from the date of purchasing Paid Content without any additional fees. However, withdrawal may be restricted in the following cases pursuant to applicable laws including the Act on Consumer Protection in Electronic Commerce and the Content Industry Promotion Act:
   1. Paid Content that was immediately used or applied upon purchase
   2. If only a portion of Paid Content that came with additional benefits has been used (refund is available only for the unused portion)
   3. If the content has been opened or used such that its utility has been determined
   4. Other cases where withdrawal is restricted by applicable laws
2. For content subject to the proviso of Paragraph 1, the Company shall inform Members during the purchase process that withdrawal is restricted, and shall provide trial products or temporary access. If such measures are not taken, withdrawal shall not be restricted.
3. Refunds are processed according to the refund policies of the application marketplace (Google Play Store, Apple App Store, etc.) through which the Member made the purchase:
   1. Google Play Store: Members may request a refund through Google Play within a certain period after purchase in accordance with Google Play's refund policy. If the period has elapsed, Members may request a refund directly from the Company.
   2. Apple App Store: Members may request a refund through Apple in accordance with Apple's refund policy. Refunds for Paid Content purchased through the Apple App Store are subject to Apple's policies.
4. When requesting a refund directly from the Company, Members must submit their request to the customer center (support@layerlab.io) including the reason for the refund, purchase details (receipt), and account information.
5. The Company shall notify Members of the refund decision within 3 business days from the date of receiving the refund request, and if a refund is approved, the Company shall process the refund within 7 business days from the notification date according to the payment method used.
6. Refunds may be restricted for payments made due to reasons attributable to the Member (identity theft, fraudulent payments, etc.), and the Company may take necessary measures in accordance with applicable laws.
7. Content provided for free (event rewards, free game currency, etc.) is not subject to refund.

Article 15 (Refund of Overpayment)

1. The Company shall immediately refund any overpayment that occurs during the purchase of Paid Content. However, for overpayments caused by system errors of the application marketplace operator, the refund must be requested from the relevant marketplace operator.
2. If overpayment occurs due to reasons attributable to the Company, the Company shall refund the full amount of the overpayment. However, if overpayment occurs due to reasons attributable to the Member, the costs incurred by the Company in refunding the overpayment may be borne by the Member within a reasonable scope.
3. When a Member requests a refund of overpayment, the Company shall verify the cause of the overpayment and notify the Member of the refund decision within 3 business days, and if a refund is approved, the Company shall process the refund within 7 business days.
4. The Company shall separately outline the procedures for refunding overpayments in its Privacy Policy, Terms of Service, and other documents, and shall faithfully respond to Members' legitimate refund requests.

Article 16 (Restriction of Use and Termination of Service Agreement)

1. The Company may restrict service use through graduated measures such as warnings, temporary suspension, and permanent suspension if a Member violates the obligations under these Terms or interferes with the normal operation of the Service.
2. The Company may permanently suspend an account or terminate the service agreement without prior notice in any of the following cases:
   1. Using abnormal methods to use the Service, such as hacks, cheat engines, memory manipulation, unauthorized programs, or macro programs
   2. Attempting server hacking, data manipulation, or unauthorized access to the Company's systems
   3. Stealing another person's account or infringing on personal information
   4. Exploiting in-game bugs to gain abnormal benefits
   5. Purchasing Paid Content through fraudulent means (payment fraud, use of stolen payment methods, etc.)
   6. Engaging in commercial activities not permitted by the Company, such as real-money trading, account trading, or item trading for cash
   7. Causing serious disruption to service operations or causing serious harm to other Members
   8. Engaging in acts that violate applicable laws
3. The specific criteria and procedures for use restrictions shall follow the Company's operational policies:
   1. Warning: Sending a warning message regarding the violation
   2. Temporary suspension: Restricting service use for a set period of 1 day, 7 days, 30 days, etc.
   3. Permanent suspension: Permanently blocking service use and terminating the service agreement
4. When the Company restricts use or terminates the agreement, the Company shall notify the Member pursuant to Article 8. Members who have objections to the Company's restriction measures may file an appeal through the customer center (support@layerlab.io).
5. Members may apply for termination of the service agreement at any time through in-service settings or the customer center, and the Company shall promptly process such requests.
6. Upon termination of the service agreement, all game data and account information of the Member shall be deleted, except for information that the Company is required to retain pursuant to applicable laws and the Privacy Policy.
7. After termination of the service agreement, re-registration with the same account may be restricted for a certain period, and Paid Content and game data held prior to termination shall not be restored.

Article 17 (Damages)

1. If the Company or a Member causes damage to the other party by violating these Terms, the party at fault shall compensate for such damage. However, this shall not apply if there is no intentional or negligent conduct.
2. The Company shall not provide additional compensation for damages arising from service operational policies that were announced in advance regarding the use of individual services.
3. If a Member causes damage to the Company by violating these Terms (including prohibited acts under Article 10), the Member shall compensate the Company for all damages incurred (including legal costs).
4. The Company shall not be liable for damages incurred by Members in connection with the use of services provided free of charge, except in cases of intentional or gross negligence by the Company.
5. The Company has no obligation to intervene in disputes between Members or between Members and third parties, and shall not be liable for damages arising therefrom.

Article 18 (Disclaimer)

1. The Company shall be exempt from liability for service provision when the Service cannot be provided due to force majeure events such as natural disasters, wars, terrorism, hacking, or DDoS attacks.
2. The Company shall not be liable for service interruptions caused by reasons attributable to Members.
3. The Company shall be exempt from liability for damages incurred by Members when a basic telecommunications operator suspends or fails to properly provide telecommunications services.
4. The Company shall be exempt from liability when the Service is suspended or fails due to unavoidable reasons such as previously announced maintenance, replacement, regular inspections, or construction of service equipment.
5. The Company shall not be liable for problems arising from Members' device environment (device specifications, operating system, network conditions, etc.).
6. The Company shall not be liable for Members' failure to achieve expected profits or for losses incurred through use of the Service.
7. The Company shall not be liable for the truthfulness or accuracy of information voluntarily provided by Members.
8. The Company shall not be liable for third-party content provided within the Service (advertisements, external links, etc.), and any problems arising from the use of such content shall be matters between the relevant third party and the Member.
9. Due to the nature of the game, the Company may change in-game data (character stats, item effects, probabilities, etc.) for balance adjustments, content modifications, and bug fixes, and shall not provide separate compensation therefor. However, for changes that directly affect Paid Content, the Company shall provide advance notice.

Article 19 (Jurisdiction and Governing Law)

1. These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Korea.
2. In the event that a lawsuit is filed regarding a dispute between the Company and a Member, the court with jurisdiction pursuant to applicable laws shall be the court of first instance.
3. For disputes with Members who have an address or residence overseas, the Seoul Central District Court of the Republic of Korea shall be the court of jurisdiction.

Article 20 (Dispute Resolution)

1. The Company operates a customer center to reflect legitimate opinions and complaints raised by Members and to process their damages.
2. The Company shall prioritize the processing of complaints and opinions submitted by Members. However, when prompt processing is difficult, the Company shall notify the Member of the reason and the processing schedule.
3. Members may apply for mediation to the Content Dispute Mediation Committee pursuant to Article 29 of the Content Industry Promotion Act and Article 19 of the Enforcement Decree of the same Act regarding disputes between the Company and Members.
4. Members may apply for dispute mediation to the Electronic Transaction Dispute Mediation Committee, the Korea Consumer Agency, or other relevant bodies pursuant to the Act on Consumer Protection in Electronic Commerce regarding electronic commerce-related disputes between the Company and Members.
5. Members may contact the Company through the customer center (support@layerlab.io) regarding disputes, and the Company shall respond appropriately and promptly to Members' inquiries.